Home Forums WPF controls Xceed DataGrid for WPF DataGrid V5.5: Help installation failed

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  • User (Old forums)
    Member
    Post count: 23064
    #41361 |

    The installation of the online help didn’t work.

    Here’s what is written in the event log:

    <System>
    <Provider Name=”HelpLibManager
    />
    <EventID
    Qualifiers
    =”0>1003</EventID>
    <Level>2</Level>
    <Task>1</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime=”2015-02-10T07:53:47.000Z />
    <EventRecordID>406551</EventRecordID>
    <Channel>Application</Channel>
    <Computer>xxx</Computer>
    <Security />
    </System>
    <EventData>
    <Data>An error occurred while updating local content:
    Microsoft.Help.CacheLib.CacheLibCabSignatureException: Die digitale Signatur für
    Datei “c:\ProgramData\Microsoft\HelpLibrary\content\Xceed
    Software\incoming\6bb4919e-6ca1-4805-a207-fe83cd21fb58\XceedWpfDataGrid.cab”
    konnte nicht überprüft werden. at
    Microsoft.Help.CacheLib.DocumentationCache.<>c__DisplayClass5c.<VerifyAndExtractPackages>b__58(String
    cabFile) at Microsoft.Help.CacheLib.Extensions.Each[T](IEnumerable`1 that,
    Action`1 lambda) at
    Microsoft.Help.CacheLib.DocumentationCache.VerifyAndExtractPackages(VendorName
    vendorName, ChangeDescription change, StatusCallback`1 statusCallback,
    CertificateCheckCallback certCheckCallback) at
    Microsoft.Help.CacheLib.DocumentationCache.IntegrateChange(VendorName
    vendorName, ChangeDescription change, StatusCallback`1 statusCallback,
    CertificateCheckCallback certCheckCallback) at
    Microsoft.Help.CacheLib.DocumentationCache.Update(VendorName vendorName, Boolean
    checkForOnlineUpdates, StatusCallback`1 statusCallback, CertificateCheckCallback
    certCheckCallback) at
    Microsoft.Help.CacheLib.CacheManager.<>c__DisplayClass24.<UpdateAsync>b__23()
    at Microsoft.Help.CacheLib.AsyncOperationRunner.Run(Object state)
    </Data>
    </EventData>
    </Event>

    Imported from legacy forums. Posted by Peter (had 578 views)

    Fawzi [Xceed]
    Member
    Post count: 722

    Hi Peter,

     

    Could you give further details regarding the issue along with the reproducing steps so that I can do further investigations. 

    Imported from legacy forums. Posted by Fawzi [Xceed] (had 155 views)

    User (Old forums)
    Member
    Post count: 23064

    I start the “Hilfebibliotheks-Manager (help library manager) of Visual Studio 2010 (Microsoft Help Viewer 1.0), then click “Inhalt von Datenträger installieren” (“install content from disk”) and choose the file:

    C:\Program Files (x86)\Xceed\Xceed DataGrid for WPF Professional Edition v5.5\Documentation\helpcontentsetup.msha

    Then I click “Hinzufügen” (“Add”) and “Aktualisieren” (“Update”) and get this error:
    “Ausnahmefehler. Details finden Sie im Ereignisprotokoll” (“Exception. You find details in the event log”)

    Looks like the signature of this cab file is invalid:

    C:\Program Files (x86)\Xceed\Xceed DataGrid for WPF Professional Edition v5.5\Documentation\XceedWpfDataGrid.cab

    Imported from legacy forums. Posted by Peter (had 273 views)

    Xceed Support
    Member
    Post count: 5658

    Hi Peter,

     

    We were able to reproduce the issue at our end and we started investigating it. However, in the meantime, you could find a copy of the product’s  documentation on our  “Documentation Center” at the following link:

    http://doc.xceedsoft.com/products/XceedWpfDataGrid/

    Imported from legacy forums. Posted by Alain [Xceed] (had 472 views)

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