These are peer discussion forums – for prompt support to answers and technical questions contact firstname.lastname@example.org. There, you will get a precise and quick answer, often within the hour, definitely the same day.
For details, please read the paragraph at the top of this page (we can’t stress this enough).
These forums are monitored only occasionally. It warns you also when you post your message. When you post to support, a case is opened for you and the support team goes into action right away.
And you don’t even have to be registered to obtain this support – it is valid even during your 45-day trial period.
Imported from legacy forums. Posted by Odi [Xceed] (had 261 views)