1- If you only purchase the product, 60 days of standard email support is provided as well as 6 months of access to bug fixes. Community support is always available through the forums.
2- No enhancements are guaranteed regardless of the subscription. Custom development can be obtained by contacting our sales department to discuss your needs. However, we always take into account all feature requests.
3- Information regarding upcoming versions is usually posted in the forums and made available in our newsletter
Imported from legacy forums. Posted by Jenny [Xceed] (had 2840 views)